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Wednesday, June 23 • 4:30pm - 5:00pm
Crowdsourcing Empathy: Humanizing an organization using Lean, Agile, and DevOps - Gautham Pallapa, VMware

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Making empathy part of an organization's culture has to be organic, and leadership cannot mandate empathy as a core tenet for the organization. I firmly believe that the best way to start the empathy engine within a workplace to crowdsource ideas that improved people's quality of life in the organization. In this session, I tell Project Athena's story, an initiative I spearheaded to improve empathy, leadership, collaboration, and sharing within an organization. I will share successes, failures, celebrations, and emotions that my teams and I experienced, phenomenal results that we were able to accomplish over a short period of time, and how we succeeded in making empathy a core tenet of our organizational culture through Lean, Agile, and DevOps. I dive into the need for psychological safety and how innovative and joyful work can be in a generative culture.

avatar for Gautham Pallapa

Gautham Pallapa

Global CTO, VMware
Dr. Gautham Pallapa is a Global CTO for VMware. He works as a trusted advisor with Global 2000 enterprise customers in transforming their strategy, processes, technologies, culture, and people to achieve their objectives and business outcomes. His mantra is "Transform with Empathy... Read More →

Wednesday June 23, 2021 4:30pm - 5:00pm EDT
  • Technology Focus Other
  • Presentation Slides Attached Yes